What is the return policy?

Due to the sensitivity of sanitation Promise Miinks does not offer returns on any merchandise. There are certain situations where only partial refunds will be granted (if applicable)  and will solely be at the discretion of Promise Miinks and the representative that is handling your case. 

How much does shipping cost?

Shipping is calculated at checkout.
You will be responsible for your own shipping cost for returning your items. Shipping cost are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund. Be sure to keep up with your tracking information, we do not guarantee that we will receive your items. We do however recommend getting shipping insurance for all returning orders over $50.00.